Privacy policy

Privacy Policy

The present Privacy Policy regulates the use of the service of the Internet portal with the address https://pamplonacatedralhotel.com whose responsible party for identification purposes is:
•     RESPONSIBLE: HOTEL ADORATRICES PAMPLONA SL
•     CIF: B31970957
•     Address: C/ DOS DE MAYO 4, 31001, PAMPLONA
•     Mail: info@pamplonacatedralhotel.com
 
 
Purpose, why do we process your data?
In accordance with the provisions of the RGPD of 27 April 2016, and the LO 3/2018, we will process the data we collect for the following purposes:
•  Contacting you in the event that you request us to do so.
•  Manage your booking.
•  To send you commercial communications about our activities.
•  To manage the company's selection processes.
 
 The completion of the registration form will be compulsory to access and enjoy certain services offered on the website. Failure to provide the personal data requested or not accepting this data privacy policy means the impossibility of registering, subscribing or participating in any of the promotions in which personal data is requested.
 
 
Legitimation, what is the legitimacy for the processing of your data? 
The legal basis for the processing of your data will be based on: 
•  The consent of the data subject, for the processing of their data, in accordance with Article 6. 1. a) of the European General Data Protection Regulation.  
•  The necessary performance of a contract to which the data subject is a party, or for the performance of pre-contractual measures at his or her request, pursuant to Article 6. 1. b) of the GDPR.
 
 
Recipients To whom do we disclose your data? 
Personal data will not be transferred except in compliance with legally established obligations or to support the services linked to this processing.
 
 
How long do we keep your data for? 
We will keep your personal data for at least 5 years if you are a customer and for strict compliance with the legal obligations established in the regulations. 
If you are not a customer, we will keep your data for the minimum time necessary to manage our relationship.
 
 
Rights, what are your rights when you provide us with your data? 
Any person has the right to obtain confirmation as to whether personal data concerning him/her is being processed. 
 
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. 
 
In certain circumstances, the persons concerned may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. 
 
In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. In this case, the data will no longer be processed, except for legitimate reasons or for the exercise or defence of possible claims. 
 
Data subjects may request data portability in order to obtain the data they have provided in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted to another entity.  The interested party may exercise their rights by contacting the physical address C/ DOS DE MAYO 4,31001, PAMPLONA.
 
 
Consent of minors, what happens if you are a minor? 
In the event that some of our services are specifically aimed at minors under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with article 7 of the LOPDGDD. 
 
 
Accuracy, veracity and security of the data, how do we treat your data? 
The User is solely responsible for the veracity and correctness of the data included, exonerating us from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We are not responsible for the veracity of the information that is not of our own elaboration and of which another source is indicated, so neither do we assume any responsibility for hypothetical damages that may arise from the use of such information. 
 
We also reserve the right to update, modify or delete the information contained on the website and may even limit or deny access to such information.  We shall not be liable for any damage or harm that the User may suffer as a result of errors, defects or omissions in the information provided by the responsible party, provided that it comes from outside sources.  The data will be treated confidentially and will be subject to appropriate technical and organisational security measures to prevent its alteration, loss, processing or unauthorised access.  You may file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es.